Reliable Billing & Collections Support for Mental Health and Addiction Treatment Centers

Managing billing and collections in a behavioral health setting isn’t easy. You’re dealing with changing insurance rules, strict documentation requirements, and complex treatment plans. Every error, delay, or denied claim costs you time and money—and pulls your focus away from patient care.

That’s where Mint Billing comes in.

We provide complete Billing & Collections services for behavioral healthcare providers. We help with insurance verification, clean claims, and payment tracking. Our goal is simple: make your revenue cycle faster, smoother, and more predictable.

What We Do

We handle the full billing and collections process from start to finish:

• Patient Intake & Verification of Benefits
• Claims Generation and Submission
• Payment Posting
• Insurance Follow-Ups and Appeals
• Patient Billing
• Collections Management
• Detailed Reporting and Revenue Insights

Whether you run a treatment center, outpatient program, or mental health clinic, we help you receive payment. We ensure you receive your payments accurately and on time.

Why Billing & Collections Matter in Behavioral Healthcare

In behavioral health, billing is especially tricky. Why?

Coverage can be unclear, treatment plans differ, and insurance companies do not always use the same terms as providers. That’s why behavioral health billing needs a specialized team who understands the landscape.

Without strong billing and collections processes in place, providers often deal with:

• High denial rates
• Long delays in reimbursement
• Lost revenue due to coding errors
• Unpaid patient balances
• Frustrated staff and patients

With Mint Billing, you avoid those issues and gain peace of mind.

Our Process: How We Simplify Billing & Collections

1. Patient Intake & VOB

We start with accurate Verification of Benefits (VOB) at intake. Before you offer care, you will understand exactly what’s covered—co-pays, deductibles, limitations, and exclusions. This transparency helps you set expectations and avoid surprises later.

2. Clean Claim Submission

Our billing team creates and submits clean claims the first time. We review documentation, assign correct codes, and double-check insurance rules to reduce errors and denials.

We submit claims electronically to speed things up. If you need paper claims, we handle those too.

3. Fast Payment Posting

As payments arrive from payers, we post them quickly and accurately. We track each line item to match the billed, paid, adjusted, or denied amounts. This helps you see what’s working—and what’s missing.

4. Denial Management and Appeals

No one likes chasing denied claims, but we do it anyway. We research the reasons, gather the documentation, and submit appeals when needed. We don’t give up easily.

5. Patient Statements and Collections

If patients owe a balance after insurance, we manage the communication. We send clear, professional statements and offer payment plans when necessary. If balances go unpaid, we initiate collections without damaging your relationship with the client.

6. Reporting and Revenue Analysis

You’ll get regular, easy-to-read reports showing collections, AR aging, denial trends, and more. These insights help you make smarter business decisions.

Benefits of Working with Mint Billing

✅ Reduce Denials

We catch issues before claims go out. That means fewer rejections and faster payments.

✅ Improve Cash Flow

Our consistent and proactive billing cycle ensures money comes in regularly—not just in random bursts.

✅ Lower Administrative Burden

Your staff won’t need to chase claims or fight with insurance companies. We handle that.

✅ Get Paid What You’re Owed

We don’t just bill—we follow through. Every claim, every balance, every dollar.

✅ Stay Compliant

We stay up to date with changing payer rules, including CMS billing guidelines for behavioral health, to help you stay compliant and reduce denials.

✅ Focus on What Matters

When we take billing off your plate, you can focus more on patient care, clinical outcomes, and team well-being.

Tailored for Behavioral Healthcare

Behavioral health isn’t one-size-fits-all. Neither are we.

We work with providers offering:

• Mental health therapy (individual and group)
• Psychiatric care and medication management
• Residential treatment programs
• Intensive outpatient (IOP) and PHP programs
• Addiction treatment and detox services
• Telehealth behavioral services

Each type of service has different billing rules and codes. We get that. Our team trains in CPT, HCPCS, ICD-10, and all the unique payer quirks that apply to behavioral healthcare.

Common Challenges We Solve

Here’s how we solve problems providers face every day:

❌ Problem: Insurance Doesn’t Pay

✅ Solution: We verify coverage in advance and push claims through with documentation that meets payer standards.

❌ Problem: You Don’t Have Time for Billing

✅ Solution: We take over everything—claims, payments, reports—so you can stop stressing.

❌ Problem: Denials Are Piling Up

✅ Solution: We review and resubmit denied claims, tracking every step and keeping you in the loop.

❌ Problem: You’re Losing Revenue

✅ Solution: We identify where money is being lost and fix the leaks—fast.

Ready to Fix Your Billing Process?

Outsourcing your Billing & Collections isn’t just a time-saver. It’s a smart way to improve your cash flow and reduce risk.

We make it easy to get started. We’ll review your current setup, pinpoint gaps, and outline how we can help—no pressure.

➤ Contact Mint Billing today and see what it feels like to stop worrying about insurance and start focusing on care.

Frequently Asked Questions

Q: Do you work with out-of-network providers?

Yes, we work with both in-network and out-of-network behavioral health providers.

Q: Can you help us switch from in-house billing?

Absolutely. We’ll handle the transition and ensure no claims fall through the cracks.

Q: What if we only need help with collections?

We can offer stand-alone collections services, but most clients get better results with full billing support.

If you are ready to get started or would like to learn more about our services, contact Mint Billing today.